Company Name: Captivate Connect
Announcement Date: 26/10/2017
Announcement Category: Product launch/update
Announcement Content:
Captivate Connect has released the worlds first voice platform based customer experience enhancement. The Company's solution enables the delivery of a range of caller wait time options from simple ‘streamed’ MoH through to a voice activated and web-based interactive experience that will provide companies with information about their callers.
View the explanatory video at www.captivateconnect/engage
It's the world’s first empirical ROI for caller hold time.
Announcement URL:
About Captivate Connect:
Captivate brings interactivity to caller wait time, allowing callers to choose what they wish to engage with while waiting. Podcasts, a personalised quiz, or favourite music genre are some of the popular options. Businesses using the platform receive reports on individual caller answers to the quiz, or choice of podcast.
Go to Company Profile for: Captivate Connect
Announcement Contact: [email protected]
