Operata



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Elevator Pitch:

Operata is the experience management platform for cloud contact centers.

Operata monitors performance and analyzes quality data from your calls. Every call, every agent, everywhere. Then uses machine learning to diagnose issues, automatically take action and communicate with agents to improve the contact center environment. Operata increases the accuracy of evaluations, assures quality migration, accelerates adoption and enhances service performance and reporting. Available globally as a scalable, simple to deploy SaaS solution, Operata customers include leading insurers, telcos, banks and MSP's.

Category: Business software, Telecom
URL: https://operata.com
Operational Status: Active
ASX Listing Code (if applicable):
Year of Commencement: 2017
Address:

162 Collins St, Melbourne, Victoria 3000, AU

State: Victoria
Overseas Operations: No
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Linkedin: https://www.linkedin.com/company/operata/
Founders:
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