Jeeves.Plus

Jeeves.plus has leveraged the ubiquitous nature of text messaging, together with an automatic translation engine, creating a unique multilingual customer service platform (CSP) with application in the hospitality, corporate and government verticals elevating the engagement to personal and creating significant cost savings and efficiencies.

Key advantages of Jeeves.Plus against a typical Customer Service environment:

1. The simplicity of the CSP (Customer Service Platform) hence requires very little training
2. Language Translation
3. No consumer downloads
4. Full Conversation History
5. No time pressure for consumer
6. No missed communications
7. No voice or dialect issues
8. Cost savings (Voice average cost per call $4.80 / SMS $0.60)
9. The operator can manage multiple conversations
10. Data trends
11. Jeeves.Plus CSP includes customizable text library to increase operator efficiencies addressing frequently asked questions.
12. HTML5 Editor is included to allow for the business to build and include rich media links in the response - By Example Surveys, Video's, Coupons etc

17a Kobada Road, Dover Heights, New South Wales 2030, au